Effective Date: May 9, 2026

Welcome to Casa Grande San Miguel (“we,” “our,” or “us”). We are committed to protecting your privacy and ensuring that your personal information is handled responsibly.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make a reservation, submit an inquiry, or communicate with us.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Full name
• Email address
• Phone number
• Arrival and departure dates
• Reservation details
• Special requests or preferences
• Information submitted through contact or inquiry forms

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Pages visited
• Referral source
• Cookies and usage data

The website includes booking and inquiry forms for accommodations, concierge services, and events.

2. How We Use Your Information

We use your information to:

• Process reservations and booking inquiries
• Respond to questions and customer service requests
• Provide concierge and hospitality services
• Send reservation confirmations and updates
• Improve our website and guest experience
• Communicate promotional offers or updates (only when permitted)
• Maintain security and prevent fraud

3. Sharing Your Information

We do not sell your personal information.

We may share your information with trusted third-party service providers who help us operate our business, including:

• Booking and reservation platforms
• Payment processors
• Email communication providers
• Website hosting and analytics providers
• Concierge or event coordination partners

These providers are only given access to information necessary to perform their services.

We may also disclose information if required by law or to protect our legal rights.

4. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, analyze traffic, and enhance user experience.

You can modify your browser settings to decline cookies; however, some website features may not function properly.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

6. Third-Party Services and Links

Our website may contain links to third-party websites, booking systems, or partner services. We are not responsible for the privacy practices or content of those third-party sites.

We encourage you to review their privacy policies before providing personal information.

7. International Visitors

Casa Grande San Miguel is located in San Miguel de Allende, Guanajuato, Mexico. If you access our website from outside Mexico, your information may be transferred to and processed in Mexico or other countries where our service providers operate.

By using our website, you consent to such transfers.

8. Your Rights

Depending on your location and applicable privacy laws, you may have the right to:

• Request access to your personal information
• Correct inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Request information about how your data is used

To make a privacy-related request, please contact us using the information below.

9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Casa Grande San Miguel
Email: sanmiguelproperty@gmail.com
Phone: +52 415-566-2457
Address: Cont. 5 de Mayo 8 Int 12B, Zona Centro, San Miguel de Allende, Guanajuato, Mexico 37760

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Your continued use of the website after changes are posted constitutes acceptance of the updated policy.